Shipping, Returns, and Exchanges

At Newport Blanket Co., we are committed to delivering a seamless shopping experience. Below, you'll find all the details about our shipping, returns, and exchanges policies to help you shop with confidence.

Shipping Policy

We work hard to ensure that your luxury blankets reach you quickly and in perfect condition.

  • Order Processing Time: Orders are processed within 3-4 business days (excluding weekends and holidays).
  • Shipping Options: We offer standard and expedited shipping options at checkout. Delivery times and costs will vary depending on your location. 
  • Tracking Your Order: Once your order ships, you'll receive a confirmation email with tracking details.

If you have questions about your shipment, please email us at newportblanketco@gmail.com.

Returns Policy

We want you to love your purchase, but if you're not completely satisfied, you may return your items under the following conditions:

Eligibility Requirements:

  • Items must be unused, unwashed, and in their original packaging.
  • Items with pet hair will not be accepted and will be returned at your expense.
  • All return requests must be submitted within 30 days of the original order date.

How to Submit a Return:

  1. Visit our returns portal to begin the process.
  2. Each order must be returned in a separate box with the provided return label.
  3. Returns sent in combined packaging will not be processed, and Newport Blanket Co. is not liable for lost items in such cases.

Important Notes:

  • Original and return shipping fees are non-refundable.
  • A restocking fee of $15 per item will be deducted from your refund to cover processing and shipping costs.

Refunds:
Once we receive and inspect your return, we will issue a refund to the original payment method.

Exchanges Policy

We currently do not offer direct exchanges. To replace an item, please return the original item as outlined above and place a new order for the desired product.

Need Assistance?

For any questions about shipping, returns, or exchanges, feel free to contact our customer support team at newportblanketco@gmail.com. We’re here to help!

Thank you for choosing Newport Blanket Co. for your luxury blanket needs.